{"id":86036594784,"date":"2021-05-26T14:10:54","date_gmt":"2021-05-26T14:10:54","guid":{"rendered":"https:\/\/hymo.com\/?p=86036594784"},"modified":"2021-05-27T06:41:08","modified_gmt":"2021-05-27T06:41:08","slug":"vi-loser-kundproblem-i-vart-garage","status":"publish","type":"post","link":"https:\/\/hymo.com\/sv\/vi-loser-kundproblem-i-vart-garage\/","title":{"rendered":"Vi l\u00f6ser kundproblem i v\u00e5rt Garage"},"content":{"rendered":"<blockquote><p>Att leverera sp\u00e4nnande och innovativa produkter b\u00f6rjar med att t\u00e4nka fritt. \u201cH\u00e4r har vi friheten att t\u00e4nka utanf\u00f6r boxen f\u00f6r att h\u00e5lla v\u00e5ra kunder n\u00f6jda\u201d, s\u00e4ger FoU-chefen Carl-Johan Fogelberg. \u201cMen fantasi r\u00e4cker inte hela v\u00e4gen. Man beh\u00f6ver \u00e4ven verktyg f\u00f6r att bygga den framtid man f\u00f6rest\u00e4ller sig.\u201d<\/p>\n<p>\u201cVi har f\u00f6rt samman allt i v\u00e5rt nya lyftbordslabb, som vi kallar Garaget, f\u00f6r att betona dess praktiska, probleml\u00f6sande egenskaper\u201d, f\u00f6rklarar Carl-Johan. \u201cDet har tv\u00e5 huvudfokusomr\u00e5den. Det ena \u00e4r IT-l\u00f6sningar i n\u00e4rtid, f\u00f6r att m\u00f6ta utmaningar h\u00e4r och nu. Det andra \u00e4r att hitta nya s\u00e4tt att l\u00f6sa l\u00e5ngvariga problem inom mekanisk styrning och reglering.\u201d<\/p><\/blockquote>\n<p><strong>Att tackla problem efter installation<\/strong><\/p>\n<p>Teknikchefen Fredrik Larsson p\u00e5pekar att en \u00e5terkommande aktuell utmaning \u00e4r det nyinstallerade lyftbordet som enligt kunden \u201cinte fungerar\u201d. \u201cVi testar faktiskt driften av varje lyftbord p\u00e5 plats f\u00f6re leverans\u201d, s\u00e4ger Fredrik. \u201cDet som vanligtvis orsakar det uppenbara problemet \u00e4r felaktig programmering av PLC-systemet. F\u00f6rr var vi tvungna att skicka en skicklig ingenj\u00f6r till kunden, inspektera hela installationen och sp\u00e5ra och \u00e5tg\u00e4rda felet.\u201d<\/p>\n<p>\u201cL\u00e5ngsamt och dyrt!\u201d s\u00e4ger Fredrik. \u201cM\u00e4nniskor som sl\u00f6sar bort tid och energi p\u00e5 att resa, utrustning som inte anv\u00e4nds under inspektioner och minskad produktion. Alltihop inverkar.\u201d L\u00f6sningen har varit bland de f\u00f6rsta bidragen fr\u00e5n Garaget: online-felidentifiering och korrektion. \u201cDet \u00e4r vinn-vinn-vinn\u201d, konstaterar Fredrik. \u201cV\u00e5r kund f\u00e5r sitt problem l\u00f6st snabbare till l\u00e4gre kostnad, vi sparar tid p\u00e5 resor och milj\u00f6n drar nytta av v\u00e5r l\u00e4gre energif\u00f6rbrukning.\u201d<\/p>\n<div id='gallery-1' class='gallery galleryid-86036594784 gallery-columns-2 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"282\" src=\"https:\/\/hymo.com\/wp-content\/uploads\/2021\/05\/Fredrik-Larsson-till-v\u00e4nster-och-Carl-Johan-Fogelberg-testar-uppfinningar-f\u00f6r-lyftbord.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Fredrik Larsson (till v\u00e4nster) och Carl-Johan Fogelberg testar uppfinningar f\u00f6r lyftbord\" aria-describedby=\"gallery-1-86036594789\" \/>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-86036594789'>\n\t\t\t\tFredrik Larsson (till v\u00e4nster) och Carl-Johan Fogelberg testar uppfinningar f\u00f6r lyftbord\n\t\t\t\t<\/figcaption><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"340\" height=\"282\" src=\"https:\/\/hymo.com\/wp-content\/uploads\/2021\/05\/Fredrik-Larsson-till-v\u00e4nster-and-Carl-Johan-Fogelberg-har-blackbox-mjukvarul\u00f6sningar-f\u00f6r-beige-box-h\u00e5rdvara.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"Fredrik Larsson (till v\u00e4nster) and Carl-Johan Fogelberg har blackbox-mjukvarul\u00f6sningar f\u00f6r beige box-h\u00e5rdvara\" aria-describedby=\"gallery-1-86036594785\" \/>\n\t\t\t<\/div>\n\t\t\t\t<figcaption class='wp-caption-text gallery-caption' id='gallery-1-86036594785'>\n\t\t\t\tFredrik Larsson (till v\u00e4nster) and Carl-Johan Fogelberg har blackbox-mjukvarul\u00f6sningar f\u00f6r beige box-h\u00e5rdvara\n\t\t\t\t<\/figcaption><\/figure>\n\t\t<\/div>\n\n<p><strong>En blackbox-verktygsl\u00e5da f\u00f6r framtiden<\/strong><\/p>\n<p>\u201cAtt l\u00f6sa s\u00e5dana problem online bygger ocks\u00e5 upp v\u00e5r egen programmeringsexpertis, en god cirkel som f\u00e5r saker att g\u00e5 \u00e4nnu snabbare i framtiden\u201d, s\u00e4ger Fredrik. \u201cEtt bra exempel \u00e4r den nya blackbox-tekniken vi har utvecklat med Secomea, som \u00e4r specialister p\u00e5 att hj\u00e4lpa f\u00f6retag att utnyttja kraften och flexibiliteten hos industriell IoT.\u201d<\/p>\n<p>Secomeas l\u00f6sning kombinerar datainsamling och fj\u00e4rr\u00e5tkomst i en enkel och s\u00e4ker programvaruplattform. \u201cDet betyder att vi kan anv\u00e4nda v\u00e5r svarta l\u00e5da f\u00f6r att utf\u00f6ra alla aspekter av korrigerande, f\u00f6rebyggande och prediktivt underh\u00e5ll\u201d, s\u00e4ger Fredrik. \u201cDen digitala tekniken vi har implementerat i v\u00e5ra lyftbord ger oss tillg\u00e5ng till driftdata i realtid via molnet. Antalet operationer, driftttimmar, hydrauloljans temperatur; allt vi beh\u00f6ver f\u00f6r att kunna garantera prestanda f\u00f6r en viss applikation.\u201d<\/p>\n<p>\u201cVi kan ta itu med problem utan dyra, tidskr\u00e4vande platsbes\u00f6k. F\u00f6r v\u00e5ra kunder minimerar detta oplanerade driftstopp och f\u00f6rb\u00e4ttrar deras totala effektivitet. Vi kan ocks\u00e5 anv\u00e4nda historiska data f\u00f6r att f\u00f6rebygga fel och optimera prestandan.\u201d<\/p>\n<p><strong>Nya svar p\u00e5 gamla fr\u00e5gor: synkronisering f\u00f6r hastighet och s\u00e4kerhet<\/strong><\/p>\n<p>Lyftbordsindustrin m\u00f6ter fortfarande en del gamla utmaningar. Bet\u00e4nk det h\u00e4r scenariot: en kund beh\u00f6ver en stor arbetsplattform. Produkten existerar f\u00f6rst\u00e5s. Men f\u00f6r m\u00e5nga kunder \u00e4r det ett mer rationellt val att ha tv\u00e5 mindre lyftbord sida vid sida, vilket \u00e4r mer flexibelt, mer kostnadseffektivt och snabbare att installera. \u201cOch det \u00e4r h\u00e4r de gamla utmaningarna dyker upp\u201d, p\u00e5pekar Fredrik. \u201cSynkronisering och oj\u00e4mn lastning.\u201d<\/p>\n<p>D\u00e5ligt synkroniserade lyftbord kan r\u00f6ra sig vid olika tidpunkter och hastigheter, vilket skapar en farlig lutning som g\u00f6r att m\u00e4nniskor och gods kan skadas. Ett liknande problem uppst\u00e5r om lyftborden har olika belastning. \u201cVi testar redan v\u00e5r nya smarta l\u00f6sning, som s\u00e4tter stopp f\u00f6r detta\u201d, s\u00e4ger Fredrik. \u201cVi kan bygga smart styrning och individuell reglering i varje lyftbord. S\u00e5dan exakt kompensation garanterar s\u00e4kerhet, produktivitet och tillf\u00f6rlitlighet, den totala kvaliteten som v\u00e5ra kunder s\u00f6ker.\u201d<\/p>\n<p>\u201cDetta \u00e4r bara ett exempel p\u00e5 p\u00e5g\u00e5ende projekt i v\u00e5rt Garage\u201d, s\u00e4ger Fredrik. \u201cH\u00e5ll utkik h\u00e4r f\u00f6r att vara f\u00f6rst med att h\u00f6ra vad som kommer h\u00e4rn\u00e4st i en l\u00e5ng rad av innovationer.\u201d<\/p>\n<p>Ta reda p\u00e5 mer om <a href=\"https:\/\/www.secomea.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>Secomea<\/u><\/a><\/p>\n<p><a href=\"https:\/\/hymo.com\/sv\/support-och-kontakt\/kontakter\/\"><u>Kontakta oss<\/u><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Att leverera sp\u00e4nnande och innovativa produkter b\u00f6rjar med att t\u00e4nka fritt. \u201cH\u00e4r har vi friheten att t\u00e4nka utanf\u00f6r boxen f\u00f6r att h\u00e5lla v\u00e5ra kunder n\u00f6jda\u201d, s\u00e4ger FoU-chefen Carl-Johan Fogelberg. \u201cMen fantasi r\u00e4cker inte hela v\u00e4gen. Man beh\u00f6ver \u00e4ven verktyg f\u00f6r att bygga den framtid man f\u00f6rest\u00e4ller sig.\u201d \u201cVi har f\u00f6rt samman allt i v\u00e5rt nya [&#8230;]\n","protected":false},"author":1,"featured_media":86036594737,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1072],"tags":[],"class_list":["post-86036594784","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-foretagsnyheter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Vi l\u00f6ser kundproblem i v\u00e5rt Garage - Hymo AB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hymo.com\/sv\/vi-loser-kundproblem-i-vart-garage\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vi l\u00f6ser kundproblem i v\u00e5rt Garage - Hymo AB\" \/>\n<meta property=\"og:description\" content=\"Att leverera sp\u00e4nnande och innovativa produkter b\u00f6rjar med att t\u00e4nka fritt. \u201cH\u00e4r har vi friheten att t\u00e4nka utanf\u00f6r boxen f\u00f6r att h\u00e5lla v\u00e5ra kunder n\u00f6jda\u201d, s\u00e4ger FoU-chefen Carl-Johan Fogelberg. \u201cMen fantasi r\u00e4cker inte hela v\u00e4gen. 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