{"id":86036623010,"date":"2022-09-06T14:18:00","date_gmt":"2022-09-06T14:18:00","guid":{"rendered":"https:\/\/hymo.com\/ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss\/"},"modified":"2022-09-06T14:18:00","modified_gmt":"2022-09-06T14:18:00","slug":"ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss","status":"publish","type":"post","link":"https:\/\/hymo.com\/pl\/ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss\/","title":{"rendered":"Ambitny sta\u017cysta ulepsza portal samoobs\u0142ugi klienta DSS"},"content":{"rendered":"<blockquote><p>W ramach studi\u00f3w na Uniwersytecie Stanforda w Kalifornii Lettie Cabot sp\u0119dzi\u0142a kilka tygodni w dziale IT Hymo jako sta\u017cystka. Pomimo \u017ce sta\u017c trwa\u0142 tylko kilka tygodni w lecie, uda\u0142o jej si\u0119 ulepszy\u0107 portal samoobs\u0142ugowy DSS, u\u0142atwiaj\u0105c klientom zamawianie cz\u0119\u015bci zamiennych, uzyskiwanie ofert i zapoznawanie si\u0119 z nasz\u0105 szerok\u0105 ofert\u0105 rozwi\u0105za\u0144 do podnoszenia. <\/p><\/blockquote>\n<p>\u201eTo naprawd\u0119 niezwyk\u0142e narz\u0119dzie\u201d \u2013 m\u00f3wi Lettie z u\u015bmiechem. \u201eUmo\u017cliwi klientom samodzielne zarz\u0105dzanie wi\u0119kszo\u015bci\u0105 obowi\u0105zk\u00f3w administracyjnych zwi\u0105zanych z tego typu us\u0142ug\u0105. Nie ma potrzeby dzwonienia do kogo\u015b ani czekania na odpowied\u017a, chyba \u017ce sprawa tego wymaga.     <\/p>\n<p>W rezultacie, je\u015bli wi\u0119ksza liczba klient\u00f3w b\u0119dzie w stanie samodzielnie rozwi\u0105zywa\u0107 prostsze problemy, odci\u0105\u017cy to ekspert\u00f3w z Hymo, kt\u00f3rzy b\u0119d\u0105 mogli po\u015bwi\u0119ci\u0107 sw\u00f3j cenny czas na pomaganie klientom w rozwi\u0105zywaniu wa\u017cniejszych i bardziej z\u0142o\u017conych problem\u00f3w\u201d \u2013 kontynuuje.<\/p>\n<figure id=\"attachment_48621\" aria-describedby=\"caption-attachment-48621\" style=\"width: 730px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-48621\" src=\"https:\/\/marcolift.com\/wp-content\/uploads\/2022\/09\/Lettie-Cabot-here-with-her-mentor-Erik-Ising.jpg\" alt=\"\" width=\"730\" height=\"440\"><figcaption id=\"caption-attachment-48621\" class=\"wp-caption-text\">Lettie Cabot, tutaj ze swoim mentorem Erikiem Isingiem<\/figcaption><\/figure>\n<p>Lettie wskaza\u0142a konkretne obszary, w kt\u00f3rych zidentyfikowa\u0142a pole do poprawy, po prostu zabra\u0142a si\u0119 do pracy i podzieli\u0142a si\u0119 swoimi uwagami. Pierwszy obszar mo\u017ce wydawa\u0107 si\u0119 nieistotny, proces logowania, ale kiepskie rozwi\u0105zanie logowania mo\u017ce zdefiniowa\u0107 ca\u0142e do\u015bwiadczenie klienta, je\u015bli nie zachowuje si\u0119 inteligentnie i bezpiecznie.   <\/p>\n<p>\u201eBezpiecze\u0144stwo jest najwa\u017cniejszym aspektem, ale powinno by\u0107 r\u00f3wnie\u017c \u0142atwe logowanie i odzyskiwanie has\u0142a, je\u015bli je zapomnisz. Inteligentne funkcje i bezpiecze\u0144stwo s\u0105 kluczowe, a bior\u0105c pod uwag\u0119 krytyczne informacje, kt\u00f3re cz\u0119sto s\u0105 przetwarzane, ciesz\u0119 si\u0119, \u017ce firma taka jak Hymo traktuje to powa\u017cnie we wszystkich aspektach dzia\u0142alno\u015bci\u201d \u2013 dodaje.<\/p>\n<figure id=\"attachment_86036599349\" aria-describedby=\"caption-attachment-86036599349\" style=\"width: 730px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/hymo.com\/wp-content\/uploads\/2022\/09\/Lettie-Cabot-Stanford-University.jpg\" alt=\"Lettie Cabot z Uniwersytetu Stanforda\" width=\"730\" height=\"440\" class=\"size-full wp-image-86036599349\" srcset=\"https:\/\/hymo.com\/wp-content\/uploads\/2022\/09\/Lettie-Cabot-Stanford-University.jpg 730w, https:\/\/hymo.com\/wp-content\/uploads\/2022\/09\/Lettie-Cabot-Stanford-University-340x205.jpg 340w, https:\/\/hymo.com\/wp-content\/uploads\/2022\/09\/Lettie-Cabot-Stanford-University-510x307.jpg 510w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><figcaption id=\"caption-attachment-86036599349\" class=\"wp-caption-text\">Lettie Cabot z Uniwersytetu Stanforda<\/figcaption><\/figure>\n<p>\u201eDzi\u0119ki swojemu wykszta\u0142ceniu w zakresie informatyki, lingwistyki i filozofii ma r\u00f3wnie\u017c do\u015bwiadczenie poza programowaniem i C++, dzi\u0119ki czemu mog\u0142a wnie\u015b\u0107 du\u017cy wk\u0142ad w nasz UX\u201d \u2014 m\u00f3wi Erik Ising, kt\u00f3ry odpowiada za portal us\u0142ugowy. \u201eDzi\u0119ki nowym pomys\u0142om i sposobom wykorzystania grafiki i obraz\u00f3w mo\u017cemy tworzy\u0107 jeszcze lepsze i bardziej intuicyjne narz\u0119dzia dla naszych klient\u00f3w.   <\/p>\n<p>\u201eWspaniale by\u0142o obserwowa\u0107 umys\u0142 studentki w pracy, umys\u0142, kt\u00f3ry nie by\u0142 jeszcze rutynowo prowadzony, co pozwoli\u0142o jej dostrzec mo\u017cliwo\u015bci poprawy i jeste\u015bmy za to bardzo wdzi\u0119czni\u201d \u2013 kontynuuje Erik.<\/p>\n<p>Portal samoobs\u0142ugowy DSS to zupe\u0142nie nowa us\u0142uga, w kt\u00f3rej dystrybutorzy i wybrani klienci mog\u0105 sami zarz\u0105dza\u0107 r\u00f3\u017cnymi procesami wsparcia. Portal jest w fazie beta z kilkoma wybranymi dystrybutorami i b\u0105d\u017acie czujni, aby uzyska\u0107 wi\u0119cej informacji o nadchodz\u0105cym og\u00f3lnym uruchomieniu tej jesieni. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>W ramach studi\u00f3w na Uniwersytecie Stanforda w Kalifornii Lettie Cabot sp\u0119dzi\u0142a kilka tygodni w dziale IT Hymo jako sta\u017cystka. Pomimo \u017ce sta\u017c trwa\u0142 tylko kilka tygodni w lecie, uda\u0142o jej si\u0119 ulepszy\u0107 portal samoobs\u0142ugowy DSS, u\u0142atwiaj\u0105c klientom zamawianie cz\u0119\u015bci zamiennych, uzyskiwanie ofert i zapoznawanie si\u0119 z nasz\u0105 szerok\u0105 ofert\u0105 rozwi\u0105za\u0144 do podnoszenia. \u201eTo naprawd\u0119 niezwyk\u0142e [&#8230;]\n","protected":false},"author":1,"featured_media":86036623021,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2803],"tags":[],"class_list":["post-86036623010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wiadomosci-korporacyjne"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ambitny sta\u017cysta ulepsza portal samoobs\u0142ugi klienta DSS - Hymo AB<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hymo.com\/pl\/ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ambitny sta\u017cysta ulepsza portal samoobs\u0142ugi klienta DSS - Hymo AB\" \/>\n<meta property=\"og:description\" content=\"W ramach studi\u00f3w na Uniwersytecie Stanforda w Kalifornii Lettie Cabot sp\u0119dzi\u0142a kilka tygodni w dziale IT Hymo jako sta\u017cystka. Pomimo \u017ce sta\u017c trwa\u0142 tylko kilka tygodni w lecie, uda\u0142o jej si\u0119 ulepszy\u0107 portal samoobs\u0142ugowy DSS, u\u0142atwiaj\u0105c klientom zamawianie cz\u0119\u015bci zamiennych, uzyskiwanie ofert i zapoznawanie si\u0119 z nasz\u0105 szerok\u0105 ofert\u0105 rozwi\u0105za\u0144 do podnoszenia. \u201eTo naprawd\u0119 niezwyk\u0142e [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hymo.com\/pl\/ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss\/\" \/>\n<meta property=\"og:site_name\" content=\"Hymo AB\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-06T14:18:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hymo.com\/wp-content\/uploads\/2022\/09\/HEADER-Lettie-M-H.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1700\" \/>\n\t<meta property=\"og:image:height\" content=\"915\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"seutsi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Napisane przez\" \/>\n\t<meta name=\"twitter:data1\" content=\"seutsi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Szacowany czas czytania\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuty\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ambitny sta\u017cysta ulepsza portal samoobs\u0142ugi klienta DSS - Hymo AB","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hymo.com\/pl\/ambitny-stazysta-ulepsza-portal-samoobslugi-klienta-dss\/","og_locale":"pl_PL","og_type":"article","og_title":"Ambitny sta\u017cysta ulepsza portal samoobs\u0142ugi klienta DSS - Hymo AB","og_description":"W ramach studi\u00f3w na Uniwersytecie Stanforda w Kalifornii Lettie Cabot sp\u0119dzi\u0142a kilka tygodni w dziale IT Hymo jako sta\u017cystka. 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